Privacy Policy — Leads 2 Your Door

Privacy Policy

Effective date: September 16, 2026
This policy covers information collected on this website, which serves contractors and contracting businesses. Homeowners who submit a project request through one of our consumer advertising campaigns are covered by the privacy notice presented to them on that campaign page.

1. Who We Are

Leads 2 Your Door ("we," "us," or "our") is a marketing and customer acquisition service for kitchen and bathroom remodeling contractors. This Privacy Policy explains what information we collect when you interact with this website, including our chat widget, and how we use, share, and protect it. We are based in Quebec, Canada, and our contact details are in Section 13.

2. Information We Collect

We do not use web forms to collect your information. The only way to submit your contact details on this site is through the chat widget located in the bottom-right corner of the page. When you start a conversation, we may collect:

  • Your name, business name, phone number, and/or email address
  • Details about your contracting business, service area, trade licences, and the volume of work you are looking for
  • The content of your messages with us
  • Basic technical information such as your IP address, browser type, and pages visited, collected automatically through standard analytics and advertising pixels

3. How We Use Your Information

  • To respond to your inquiry and assess whether we can serve your area and trade
  • To follow up with you by phone, text message, or email about your inquiry and your account
  • To deliver qualified customer inquiries to you and to handle billing and support
  • To improve our website and services
  • To measure the performance of our advertising campaigns

4. Text Message (SMS) & Calling Consent

By providing your phone number through our chat widget, you consent to receive text messages and phone calls from Leads 2 Your Door related to your inquiry, your account, and the delivery of customer inquiries.

Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or request help by replying HELP.

Consent to receive text messages or calls is not a condition of any purchase.

We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties or affiliates for their own marketing or promotional purposes. Your information is shared only as described in Section 5 below.

5. How We Share Information

We may share the information you provide with:

  • Service providers who help us operate this website, our chat widget, our billing, and our advertising (for example, hosting and CRM providers), who may process it outside Quebec and Canada
  • Law enforcement or regulators, if required by law

We do not sell your personal information, and we do not buy, rent, resell, or trade contact lists.

6. Homeowner Information We Deliver to You

Homeowner details we deliver to you come from our own advertising campaigns and from homeowners who contact us directly and agree to be connected with a remodeling company. When you receive that information, you are responsible for handling it securely, using it only for the project the homeowner asked about, honouring any request to stop contacting them, and complying with applicable privacy, telemarketing, and anti-spam law. You may not resell, share, or transfer it.

7. Cookies & Tracking Technologies

This site uses the Meta Pixel and similar technologies to measure the performance of our advertising and to understand how visitors use this site. You can control cookies through your browser settings.

8. Data Retention

We retain the information you provide for as long as necessary to fulfil the purposes described in this policy, to maintain your account and billing records, or as required by law, after which it is destroyed or anonymised.

9. Your Rights & Choices

You may request access to, correction of, or deletion of the personal information we hold about you, withdraw your consent to our use of it, and opt out of our communications at any time. Under Quebec's Act respecting the protection of personal information in the private sector (Law 25), you also have the right to be informed of how your information is used and, in some cases, to receive it in a portable format. To make a request, or to reach the person responsible for the protection of personal information at Leads 2 Your Door, use the contact details in Section 13. If you are not satisfied with our response, you may contact the Commission d'accès à l'information du Québec.

10. Children's Privacy

This website is not directed to children under 18, and we do not knowingly collect personal information from children.

11. Security

We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission or storage is completely secure.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

13. Contact Us

If you have questions about this Privacy Policy or would like to make a request regarding your information, contact us at:

Leads 2 Your Door
Email: [email protected]